AI Tools

Microsoft Work IQ: The Intelligence Layer for Microsoft 365 Copilot

Microsoft Work IQ: The Intelligence Layer for Microsoft 365 Copilot

Microsoft Work IQ is the intelligence layer underpinning Microsoft 365 Copilot, fundamentally reimagining how AI understands, anticipates, and automates work across organizations through semantic understanding and personalized context awareness.

Features

Unified Context and Semantic Understanding

Connects to Microsoft 365 data (emails, meetings, documents, Teams messages) as an interconnected web of knowledge, semantically indexing content and identifying relationships beyond keyword matching.

Personalized Work Memory

Builds persistent AI-powered memory around users' preferences, work habits, writing style, and collaboration networks—creating a personalized "work chart" that carries context across sessions and apps.

Intelligent Inference and Proactive Assistance

Leverages deep understanding of work patterns and collaboration flows to proactively suggest next-best actions, summarize discussions, link relevant documents, and predict project bottlenecks.

Query entire organizational data in natural language—find recent documents, summarize Teams meetings, or get status updates directly from terminal or within Microsoft 365 apps.

Multi-Agent and Automation Support

Underpins ready-made and custom Copilot agents for workflow automation, compliance enforcement, and unique business scenarios through Copilot Studio with enterprise security controls.

Deep Microsoft 365 Integration

Embedded directly into Word, Excel, PowerPoint, Teams, and Outlook, enabling AI features that are context-aware and continuously learning across the productivity suite.

Built-In Security, Compliance, and Governance

All data processing respects Microsoft's security boundaries with permission management, auditing, logging, policy enforcement, and sensitivity labeling for enterprise requirements.

Developer Extensibility

Work IQ CLI, Model Context Protocol (MCP) Server, Copilot Studio, and APIs enable custom AI agents and integration with coding assistants like GitHub Copilot.

Key Capabilities

  • Semantic Organization Knowledge: Context-aware Copilot responses across all apps
  • Personalized AI Memory: Responses tuned to individual work style and relationships
  • Proactive Patterns: Automated routine tasks and bottleneck identification
  • Multi-Agent Support: Custom workflow agents for repetitive work
  • Robust Compliance: Organizational control, data boundaries, and auditing

Best For

  • Enterprises using Microsoft 365 ecosystem seeking intelligent automation
  • Knowledge workers requiring AI that understands organizational context
  • Organizations implementing AI agents for workflow automation
  • Developers building custom AI solutions with Microsoft 365 integration
  • IT departments needing enterprise-grade security and compliance

Access

  • Requires Microsoft 365 Copilot subscription
  • Available through Microsoft 365 E3/E5 or Business Premium plans
  • CLI and MCP Server available for developer extensibility
  • Custom agents through Copilot Studio

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